FREQUENTLY ASKED QUESTIONS

๐Ÿงบ Willard Wash Self-Service

What are your hours of operation?
Do you have large washers for comforters or heavy loads?
Is there staff on site to help?
Can I buy detergent or dryer sheets there?
Is there Wi-Fi or a place to sit while I wait?

๐Ÿ›’ Ordering & Scheduling Pickup Service

How does your pickup and delivery laundry service work?
How much does my laundry weigh?
How do I schedule a pickup?
Do I have to be home for pickup or delivery?
Can I set up recurring pickups?
What should I put my laundry in for pickup?

๐Ÿ’ฒ Pricing & Payments

How much do the machines cost?
How do I pay for the machines?
How much does the laundry service cost?
Do you offer laundry service subscription plans?
Is there a delivery fee?

๐Ÿงบ Laundry & Cleaning Process

What types of laundry do you handle?
What detergents do you use? Can I request special detergents?
Can I include special instructions?

๐Ÿšš Pickup & Delivery Details

What if I miss my scheduled pickup or delivery?
Do you serve my area?
What happens if my laundry is lost or damaged?

๐Ÿ“ž Support & Policies

Can I cancel or modify my order?
How do I contact you for support?
Do you offer commercial laundry services?